Privacy policy

# Privacy Policy

Last updated: June 2026

This Privacy Policy describes how DoggySmile (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

### 1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. 

*   **Device Information:** Examples of personal information collected include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
*   **Order Information:** Examples of personal information collected include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
*   **Targeted Text/Engraving Data:** We collect the custom names and phone numbers you provide for personalized items (such as custom collars) solely to fulfill your order.

### 2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

### 3. Sharing Personal Information
We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example:
*   We use **Shopify** to power our online store.
*   We share information with our fulfillment and shipping partners to process and deliver your orders directly to you.
*   We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you (via Google Analytics, Facebook Pixel, etc.).

### 4. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications. You can opt out of targeted advertising by visiting the settings of the respective platforms (e.g., Facebook Ads Settings, Google Ads Settings).

### 5. Your Rights
If you are a resident of certain states or regions (such as California), you may have specific rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us at the email below.

### 6. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies to improve your browsing experience.

### 7. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at the contact us page.